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Facts About ca|microOur Five Operating Principlesphilosophy For more than a decade and a half, ca|micro has adhered to a core philosophy of uncompromizing quality and complete dedication to our customers and partners. dedication To most companies, dedication to the customer is less of a priority than dedication to quarterly earnings reports. ca|micro believes that by satisfying each and every customer and partner, sustainable relationships are forged, regardless of the size of the order. We believe that exceeding expactations should be a daily reality, not just idle words on a mission statement. Partner and customer loyalty is built by treating each partner or customer as if the future of our company depends upon that one relationship. vision Due to the nature of public companies, most of our competitors are focused on short-term profits and quarterly reports, not the long term benefits of customers, partners and sustainable growth. We don't spend millions of dollars producing flashy commercials and ads to convince the public our computers are better, we prove it everyday in the systems we ship. We focus our budget on product development and cost-saving measures to our customers. quality We have learned by watching our competitors that even though quantity and quality start with the same letter, are two very different things. We refuse to sell a computer or point of sale system that does not meet our exacting quality assurance requirements because we understand what the financial commitment by the customer, regardless of the order size, means and the importance of stretching every dollar in today's challenging economy. Every system is meticulously configured to ensure that every component works reliably and effectively together. Every system adheres to our 22-point Quality Control Procedure (QCP) prior to leaving any of our manufacturing facilities. stability Not only are we dedicated to partners, customers and a quality product, we are dedicated to being here for them in the long-term. We are committed to fiscal conservatism - a fiscal philosophy of high cash reserves, lack of debt, and strong fiscally responsible growth. You can count on ca|micro being there for all of your computing requirements now and in the future.
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